Privacy Policy

1. Who We Are

Illumera.ai ("Illumera", "we", "us", or "our") is a pre-launch AI travel concierge platform. We are currently operating as an early-stage startup focused on building an intelligent, culturally immersive travel experience. This website (illumera.ai) is a pre-launch informational and waitlist page.

For any privacy-related questions, please contact us at hello@illumera.ai.

2. Information We Collect

We collect information you voluntarily provide when you join our waitlist, including:

• Full name
• Email address
• Travel style preference (e.g. Solo Traveler, Couple, Digital Nomad)
• Dream destination
• Country or region (if provided or inferred from analytics)
• Any additional information you choose to share in open-text fields

We also collect basic non-personal technical data automatically, such as:

• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time on site
• Referring URL
• Approximate geographic region (country/city level)

3. How We Use Your Information

We use the information we collect to:

• Add you to the Illumera early access waitlist
• Send you updates about Illumera's development, beta launch, and Japan-first rollout
• Understand the interests and demographics of our early community
• Improve the product based on early user feedback
• Communicate priority beta invitations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Waitlist Communications

By joining the Illumera waitlist, you agree to receive email communications from us relating to product updates, beta launch announcements, and the Japan-first launch invitation. These are considered essential waitlist communications.

You may unsubscribe at any time by clicking the unsubscribe link in any email we send, or by emailing us at hello@illumera.ai with the subject "Unsubscribe".

5. Analytics and Cookies

We may use privacy-conscious analytics tools to understand how visitors interact with our site. These tools may use cookies or similar tracking technologies. We ask for your consent before enabling optional analytics via our cookie notice banner.

If you decline our analytics notice, only essential, non-tracking site functionality will operate.

Types of cookies we may use:

• Essential cookies — Required for the site to function (e.g. storing your cookie preference)
• Analytics cookies — Used to understand visitor behaviour (only with your consent)

6. Third-Party Tools and Services

We use or may use the following third-party tools, each governed by their own privacy policies:

• Tally.so — Our waitlist form is powered by Tally. Data submitted via the form is stored by Tally. See Tally's Privacy Policy.
• Google Analytics — Used to measure site traffic and behaviour. See Google's Privacy Policy.
• PostHog — Used for product analytics. See PostHog's Privacy Policy.
• Meta Pixel (Facebook) — May be used for advertising measurement. See Meta's Privacy Policy.
• Google Fonts — Used to load typefaces. Google may log requests. See Google's Privacy Policy.

We are not responsible for the privacy practices of these third-party services.

7. Data Storage and Security

Waitlist information submitted through our Tally form is stored on Tally's servers. We take reasonable precautions to protect your data, but no method of transmission over the internet is 100% secure.

We retain your information for as long as necessary to operate the waitlist and provide you with launch-related communications. You may request deletion at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict how we process your data
• Withdraw consent at any time

To exercise any of these rights, please email us at hello@illumera.ai. We will respond within a reasonable timeframe.

9. Children's Privacy

Illumera is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy as Illumera evolves. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Illumera.ai
hello@illumera.ai