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Legal

Terms of Use

Last updated: 2026  ·  Illumera.ai

⚠ These Terms of Use are provided for general informational purposes and should be reviewed by qualified legal counsel before commercial launch.

1. Acceptance of Terms

By accessing or using the Illumera.ai website ("Site"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use this Site.

These Terms apply to all visitors, users, and anyone who accesses or uses the Site.

2. Pre-Launch, Informational Website

Illumera.ai is currently a pre-launch startup. This Site is operated for informational and waitlist purposes only. The Illumera product — including its AI travel concierge features, itinerary engine, cultural storytelling, live concierge, and travel memory journal — is in active development and has not yet launched.

Nothing on this Site constitutes a binding offer, commitment, or guarantee that any described product, feature, or service will be made available.

3. No Travel, Booking, or Advisory Services

This website does not provide, and should not be relied upon for:

  • Travel booking or reservation services
  • Travel advice, recommendations, or guidance
  • Travel insurance or safety assessments
  • Visa, immigration, or customs information
  • Payment processing or financial transactions of any kind
  • Concierge services of any nature

Any descriptions of Illumera's planned features are illustrative and forward-looking only.

4. No Guarantee of Product Availability

Joining the Illumera waitlist does not guarantee access to the product, a specific launch date, any particular feature set, or any pricing or commercial terms. Product features, timelines, and availability are subject to change without notice.

5. Waitlist Registration

By registering for the Illumera waitlist, you agree to:

  • Provide accurate and truthful information
  • Receive email communications from Illumera regarding product updates, beta access, and launch announcements
  • Our collection and use of your data as described in our Privacy Policy

You may unsubscribe from waitlist communications at any time by contacting hello@illumera.ai or using the unsubscribe link in any email we send.

6. Intellectual Property

All content on this Site — including but not limited to the Illumera name, logo, brand identity, design, text, graphics, product descriptions, mock-up interfaces, and all other materials — is the exclusive property of Illumera or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use any portion of this Site's content for commercial purposes without our prior written consent.

7. Acceptable Use

You agree not to use this Site to:

  • Engage in any unlawful, harmful, or fraudulent activity
  • Scrape, crawl, or extract data without permission
  • Attempt to gain unauthorised access to any part of our systems
  • Transmit any spam, malware, or malicious code
  • Impersonate Illumera or any of its team members
  • Interfere with the proper functioning of the Site

8. Third-Party Links and Services

This Site may contain links to third-party websites and services (such as Tally, Google, or social platforms). These links are provided for convenience only. Illumera does not endorse or take responsibility for the content, privacy practices, or terms of any third-party site.

Your use of third-party services is governed by their respective terms and privacy policies.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Illumera and its founders, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use this Site
  • Reliance on any information contained on this Site
  • Any errors or omissions in the Site's content
  • Unauthorised access to or alteration of your data

This Site is provided on an "as is" and "as available" basis without warranties of any kind, express or implied.

10. Changes to These Terms

We reserve the right to update these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically, particularly as Illumera approaches its commercial launch.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of this Site shall be subject to the exclusive jurisdiction of the relevant courts in the applicable territory.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Illumera.ai
hello@illumera.ai